Data Security and Compliance

As part of our commitment to maintaining the highest standards of data security and compliance, we are proud to announce that our company has obtained SOC2 Type1 certification. This certification validates our dedication to safeguarding your personal information and ensuring the integrity and availability of our services.

With SOC2 Type1 certification, we have undergone rigorous assessments to demonstrate our adherence to industry-leading security and privacy practices. This includes the protection of your personal information and the prevention of unauthorized access or breaches.

We want to assure our visitors that your privacy remains a top priority. Our practices for collecting, using, and protecting personal information are outlined in the sections below. Additionally, our commitment to data security extends to the following:

Security Measures: We employ advanced software programs to monitor network traffic, detect unauthorized access attempts, and protect against any threats to your data.

Confidentiality: We limit access to your personal information to only those employees who require it to fulfill specific tasks, and we do not create individual profiles based on this information.

Third-Party Services: When third-party services are used, such as social media platforms or mobile applications, rest assured that we take measures to protect your data and only disclose it with your consent. If you have any questions or concerns regarding our privacy practices, data security, or SOC2 certification, please feel free to contact our Chief Privacy Officer. We remain committed to providing you with a secure and transparent online experience.

Thank you for placing your trust in us. Your continued use of our website signifies your agreement with these terms and conditions, including our commitment to SOC2 Type1 compliance.

Your privacy and our website

We are committed to offering a website that respects our visitors’ privacy.

What personal information do we collect?

Web servers automatically collect certain information about a visit to a website, including the visitor's Internet Protocol (IP) address. IP addresses are unique numbers assigned by Internet Service Providers (ISP) to all devices used to access the Internet. Web servers automatically log the IP addresses of visitors to their sites. The IP address, on its own, may not identify an individual. However, in certain circumstances, it could be used to identify an individual using the site. For this reason, we consider the IP address to be personal information, particularly when combined with other data automatically collected when a visitor requests a web page. This information can include the name of the page you visited and the date and time of your visit. Unless otherwise noted, we do not automatically gather any specific personal information from you. The only way we would get this information is if you give it to us, for example, via one of our online forms. We have forms on our site to help you interact with our office – for example, to send us an enquiry. We only ask for the information that we need to address your request.

Why we collect your personal information

In the course of providing online services to visitors through our website, we collect personal information for certain purposes. We use digital markers and web analytics to improve our site. We offer a number of online tools, such as forms for enquiries, to deliver our services. We also use certain software to ensure the security of our website. These uses are described in more detail in the sections below. If you send us an email or complete an online form, we may use your personal information to respond to you. In most cases, we will delete any personal information that we did not ask for. Personal information from emails or completed forms is collected according to the Privacy Act. Such information is used to provide our services to visitors and may also be used for statistical, evaluation and reporting purposes. We do not use personal information submitted via online forms to create individual profiles.

Digital markers (including cookies)

A digital marker is a small file placed on your computer by a web site that you visit. They are stored there so that the web server can remember certain pieces of information about you. This information is used by the web server during the same or another visit to the website. Examples of digital markers are "cookies" or HTML5 web storage.  They are often used in the collection of web analytics, to store your preferences (for example: language or location), and to manage your session if you are logged in. This website does not store any cookies. More information about what digital markers can do :

Web analytics

Web analytics is the collection, analysis, measurement, and reporting of data about web traffic and visits. This data is used to improve our website. It also helps us complete administrative tasks such as: • communications and information technology statistics, • audit and evaluation, • research, • planning and • reporting. More information about how we use web analytics to improve our web site:

Protecting the security of our website

We use software programs to monitor network traffic and identify unauthorized attempts to change information, or damage our systems. This software receives and records the IP address of the computer that has contacted our website, the date and time of the visit and the pages visited. More information about how we handle the information that we collect while securing our website can be found below:

Who sees your personal information

We do not disclose the information to anyone other than our employees that specifically need it to accomplish a task enumerated above. We do not use your personal information to create individual profiles. Any further disclosure of your personal information is done with your consent. In cases where services are provided by third parties such as social media platforms or mobile applications, IP addresses may be recorded by their web servers.

How we protect your personal information

Emails and other electronic methods used to communicate with us are not secure unless it specifically says so. It is not recommended that you send sensitive personal information, such as unsecured means of communications.

Inquiring about our privacy practices

Any questions, comments, concerns or complaints you may have about the administration of your private information gathered by our web presence may be directed to our Chief Privacy Officer.  You can contact the Chief Privacy Officer by postal mail at: 4428 Saint-Laurent Bld #300, Montreal, QC H2W 1Z5.

Social Media

Our use of social media serves as an extension of our web presence. Social media accounts are public and are not hosted on our servers. Users who choose to interact with us via social media should read the terms of service and privacy policies of these third-party service providers and those of any applications you use to access them. We use Twitter, LinkedIn, YouTube, Facebook, Instagram. Comments left by individuals on social media can be read by anyone. Therefore, we strongly advise you not to post any personal information – whether it is yours or not. We reserve the right to remove any comments that are offensive, illegal or that contain personal information. Personal information that you provide us via social media is collected to capture conversations (e.g. questions and answers, comments) between us. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes.

Linking to non-OPC websites

Links to websites not under our control are provided for the convenience of our visitors. We are not responsible for the accuracy or reliability of the content. We do not offer any guarantee and are not responsible for the information found through these links. We also do not endorse these sites or their content. With respect to privacy, visitors should research the privacy policies of these websites before providing personal information.

Ownership and usage of content provided on this site

We put content on this website to inform about the services that we offer. You may not use and reproduce this material.

Phone Number Collection and Use

We collect phone numbers from our clients and suppliers for the sole purpose of facilitating one-on-one communication. Your phone number will only be used to contact you directly in relation to the services we provide. This includes, but is not limited to, inquiries, service updates, and support.

No SMS Campaigns

Hubelia does not engage in SMS marketing campaigns. We will not send you unsolicited text messages or use your phone number for any mass communication purposes.

Confidentiality and Security

We take the confidentiality and security of your phone number seriously. Your phone number will not be shared, sold, or disclosed to third parties without your explicit consent, except as required by law.

Your Rights

You have the right to access, update, or delete your phone number from our records at any time. If you have any concerns or questions about the use of your phone number, please contact us at [email protected].

Changes to This Policy

Hubelia reserves the right to update this privacy policy as needed. Any changes will be posted on this page, and we encourage you to review our policy periodically.

Trademark notice

Logos and pictures may not be reproduced, whether for commercial or non-commercial purposes, without prior written authorization.

Who can I contact if I have any questions about this website?

Questions about our website may be directed to our webmaster. They will either answer your question or put you in touch with the correct staff member. You can contact our webmaster at [email protected]